Infopark, Kochi · serving 18 countries

Software that feels carefully made.

Tech & Crafts is an IT services and product engineering company in Kochi, India. We design and build custom software, web platforms, mobile apps, cloud infrastructure and AI systems — and we stay accountable for them long after launch.

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Years building from Kochi

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Projects delivered

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Engineers & designers

94%

Client retention rate

The stack we build and maintain, every day

Why clients stay

Most of our work comes from people we already build for.

Nine years, a 94% retention rate, and new projects that arrive by referral rather than through advertising. These are the reasons they give.

“They pushed back on our first specification, which nobody had done before. The version they argued for was smaller, cheaper and considerably better.”

Chief Operating Officer · NBFC, South India

You meet the people who build it

The engineers in your kickoff are the engineers who write the code. No handover to an unnamed team after signing.

Written scope before you commit

Discovery produces a document you own — scope, architecture, risks and costs — whether or not you proceed with us.

Full IP, no lock-in

Your code, your repositories, your cloud account, documented well enough that another team could take over tomorrow.

Nine years, 94% retention

Most of our clients are still with us, and most new work comes from their referrals rather than from advertising.

How we work

Six stages, no surprises.

A working environment from sprint one, a demo every fortnight, and a burn-up chart showing scope against budget.

01 45 minutes, free

Conversation

We talk about the problem rather than the technology. By the end you will have a rough cost range, a rough timeline and an honest opinion on whether the project is worth doing at all.

02 2–5 days, paid

Discovery workshop

Structured sessions with your team to map the process, the constraints and the risks. Output is a written scope, an architecture outline, a costed plan and a risk register — yours to keep whether or not you continue.

03 2–4 weeks

Design & architecture

Data model, integration map, security model and a clickable prototype. You approve the shape of the system before production code is written.

04 2-week cycles

Build in sprints

A working environment from sprint one, a demo at the end of every sprint, and a burn-up chart showing scope against budget. Nothing about progress is a surprise.

05 Continuous, then 1–2 weeks

Test & harden

Automated suites run on every change; before release we add load testing, a security review, cross-device testing and an accessibility audit.

06 Ongoing

Launch & support

Deployment, migration, training and a warranty period. Then a support agreement sized to how critical the system is to your operation.

In their words

What clients actually say.

They pushed back on our first specification, which nobody had done before. The version they argued for was smaller, cheaper and considerably better.
Chief Operating Officer
NBFC, South India
Four years, three projects, and the same lead engineer throughout. That continuity is the whole reason we keep coming back.
Technology Director
Logistics group, Dubai
We had been told for years that we could not compete with the booking sites on our own website. It turned out we simply had a slower website.
Group Revenue Director
Resort group, Kerala & UAE
The handover documentation was better than anything our previous in-house team produced. Our developers picked it up in a fortnight.
Managing Director
SaaS company, London
They told us a feature we had budgeted for was not worth building. That conversation is why they still have our business.
Founder
Health technology startup, Sydney
Two vendors had already failed at our plant. The difference was that this team asked what an operator could do in ten seconds.
Plant Head
Manufacturer, Coimbatore

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Kochi to the world

A delivery centre in India, in a working day that suits you.

IST gives us most of a shared day with Europe, the Gulf and Asia Pacific. Teams serving North America shift their hours to keep a four to five hour live overlap.

Kochi, India

Headquarters & delivery centre

Dubai, UAE

Middle East client office

London, UK

Europe client office

Insights

Writing worth the read.

All articles

Bring us the problem, not the spec.

The best projects start with a conversation about what is going wrong, not a document describing a solution. Forty-five minutes, no charge, no obligation.