Industry · Retail & E-commerce

Retail & E-commerce software development

Retailers now sell through a website, an app, marketplaces, social channels and physical stores. The winners are the ones whose stock, pricing and customer history are the same everywhere.

PCI DSS aligned checkout GST & multi-region tax GDPR & consent management WCAG 2.2 AA accessibility

The operational cost of multi-channel retail is usually hidden in reconciliation: staff comparing marketplace reports against the ERP, buffer stock held to avoid overselling, and promotions that ran at the wrong price on one channel.

We build the systems that unify it — a single inventory position, one customer record, consistent pricing rules, and reporting that shows true channel profitability after fees and returns.

What gets in the way

The problems retail & e-commerce teams keep hitting

Named plainly, because a partner who has not seen these before will discover them at your expense.

Channel stock drift

Independent stock counts per channel force conservative buffers and still produce oversells during peaks.

Fragmented customer data

The same customer appears as separate records in store POS, the website and the marketplace, making loyalty and retention work impossible.

Returns eat the margin

Returns handled by email and spreadsheet cost more to process than the item recovers, and the true return rate is invisible.

Peak season fragility

Systems that behave fine in an average week fall over on the one weekend that generates a fifth of annual revenue.

What we build

Systems for retail & e-commerce

One inventory, every channel, no overselling.

Omnichannel inventory

A central stock position synced in near real time across web, app, POS and marketplaces, with allocation and safety-stock rules.

Custom & headless storefronts

Fast, conversion-focused storefronts with search, personalisation and checkout engineered for completion.

POS & ERP integration

Store systems, accounting and ERP connected so sales, stock and financials reconcile without manual work.

Loyalty & CRM

Unified customer profiles, points and tier programmes, segmentation and lifecycle campaigns tied to real purchase history.

Returns & after-sales

Self-service returns with automated authorisation rules, courier pickup booking and refund processing.

Questions

Retail & E-commerce — your questions

Not covered here?

Ask us directly

Yes. Shopify-to-ERP-to-POS synchronisation is one of our most frequent retail engagements, including stock, pricing, orders and customer records with reconciliation reporting.

Load testing against modelled peak traffic, caching and queue tuning, autoscaling policy, a code freeze window and a live war-room during the event.

Yes — Amazon, Flipkart, Noon, Myntra and others, covering listing sync, inventory, order ingestion and settlement reconciliation.

Building for retail & e-commerce?

Bring the operational problem rather than a feature list. We will tell you what it takes, what it costs, and where the risks actually sit.